Core Features
Launch with precision, not guesswork
Segment audiences, schedule launches, and optimize campaigns across channels to reach the right people at the perfect moment.
Behavior driven messages
Tap into real-time data to deliver campaigns that reflect each person’s actions, preferences, and engagement patterns.
One platform, every channel you need
Run coordinated campaigns across email, SMS, WhatsApp, push, and in-app messaging—all from one connected workspace.
Journey orchestration
Automate customer flows from start to finish
Trigger campaigns at the right time using workflows based on behavior, preferences, or moments of inactivity.
Send messages the moment customers take action
Trigger real-time, behavior-based messages that improve retention, re-engage inactive users, and drive more conversions with timely, relevant content.
Best used when timing matters most
Order confirmations or status alerts
Re-engagement flows after inactivity
Time-sensitive promotions or personalized offers
React to what customers do, instantly
Deliver personalized messages triggered by user behavior to boost relevance, drive upsells, and keep customers actively engaged across every channel.
Personalization in action
Recover carts with timely reminders
Offer “next best” recommendations
Suggest add-ons based on recent activity
Stay connected across every stage
Send targeted messages that match each customer’s stage, from initial onboarding through ongoing engagement, loyalty, and retention for stronger relationships and better outcomes.
Smart triggers by journey stage
Win-back flows for dormant users
Loyalty rewards and progress emails
Birthday or renewal prompts to reconnect
Optimize campaigns through structured experimentation
Test different versions of your content, layout, and send timing to see what resonates best with each audience segment and improve overall campaign performance.
What you can test
Subject lines for open rate gains
CTA wording and content layout
Multiple variants for deeper performance insights
Why teams rely on our Campaign Scheduler
Discover how businesses reduce churn, improve targeting, and use AI agents to reach the right customers at the perfect moment.
Rachel HughesMarketing Director
Scheduling campaigns used to be chaotic. Now, every launch goes out on time, to the right audience, with measurable results.
Daniel PriceHead of Customer Retention
With Worktual, we re-engage customers before they churn. Every message is well-timed, relevant, and keeps them coming back
Emily LawsonCustomer Experience Lead
Worktual closes the loop between data and action. Our campaigns learn from every result and just keep getting sharper.
Oliver GrantProduct Marketing Manager
Behaviour-based targeting has never been easier. We now build journeys around actions, not guesses—and it’s made a huge impact
Tom BradshawCRM Manager
We’ve streamlined campaign flows and doubled our email engagement. Worktual makes personalisation effortless across every step of the journey.
Rachel HughesMarketing Director
Scheduling campaigns used to be chaotic. Now, every launch goes out on time, to the right audience, with measurable results.
Daniel PriceHead of Customer Retention
With Worktual, we re-engage customers before they churn. Every message is well-timed, relevant, and keeps them coming back
Emily LawsonCustomer Experience Lead
Worktual closes the loop between data and action. Our campaigns learn from every result and just keep getting sharper.
Oliver GrantProduct Marketing Manager
Behaviour-based targeting has never been easier. We now build journeys around actions, not guesses—and it’s made a huge impact
Tom BradshawCRM Manager
We’ve streamlined campaign flows and doubled our email engagement. Worktual makes personalisation effortless across every step of the journey.
Rachel HughesMarketing Director
Scheduling campaigns used to be chaotic. Now, every launch goes out on time, to the right audience, with measurable results.
Built for every industry. Optimized for yours.
Whether you're in eCommerce, healthcare, education, or travel, Lola delivers personalized, AI-driven customer support at scale.
Ecommerce
Lola boosts sales by answering questions, recommending products, and enabling checkout - all in one seamless conversation.
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Healthcare
Lola securely manages patient communication, appointment bookings, and reminders while maintaining compliance.
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Education
Lola provides 24/7 student support, handles admissions queries, and manages appointment scheduling.
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Real Estate
Lola schedules viewings, qualifies leads, and keeps your pipeline full of automated follow-ups.
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Legal
Lola reduces intake workload by instantly answering FAQs, booking consultations, and triaging cases.
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Global report: Rethinking ticket resolution at scale
Go beyond basic query handling and see how top support teams drive efficiency, satisfaction, and loyalty with intelligent ticket management.
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Frequently asked questions
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Whether you’re scaling a startup/SME or evolving an enterprise, we’ll help you build bespoke Advanced Ai Solutions that keep you ahead—not just today, but tomorrow.
