Agentic AI powering businesses

Lola – your advanced conversational AI agent

Conversational AI Chatbot

Lola is the AI agent for customer service built to deliver performance at scale. She handles high volumes, lowers response times, and gives consistent, on-brand support across every channel.

From engaging visitors to resolving customer queries, Lola automates the routine and frees your team to focus on higher-value work.

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The Worktual Lola system offers:

  • A conversational AI agent that handles real customer conversations
  • Quick lead capture and appointment booking
  • 24/7 support across voice and chat
  • AI that learns your tone and goals to drive growth

Start transforming your customer service today.

Conversational AI Chatbot

What makes Lola the best AI agent for customer service?

Lola isn’t just another chatbot. She’s a conversational AI agent built to drive business results.

From lead generation and appointment booking to instant customer support, Lola easily handles the high-volume, high-value workload that slows teams down. She communicates across voice and chat, learns the context, and improves responses with every interaction.

The result? Faster resolutions, lower costs, and a service experience your customers will love.

Conversational AI Chatbot

Conversational AI that speaks your customer’s language

Lola is the conversational AI agent for customer service that starts serving your audience instantly.

Whether it's chat or voice, English or French, she converses naturally, replies in the right tone, and leaves no room for stalling customers. From booking to support, she gives every customer a fast, frictionless experience — wherever they are, however they speak.


Conversational AI
Optimised Chatbot Functionality

Lola: Built to sell and support

Lola is the AI agent for e‑commerce and AI agent for small business teams that need to do more with less. She chats like a human, recommends hyper-personalised products, handles transactions easily, and turns visitors into buyers automatically.

From upselling or cross-selling to processing payments and tracking deliveries, Lola keeps customers moving and your business growing.

Each AI agent is built to meet your specific goals, whether you're scaling a small business or managing a fast-paced online store. So faster responses, higher conversions, and fewer support headaches is a guarantee.

AI-powered agent assistance that helps your support team

Let your team focus on high-value work, and Lola handle the rest.

Our AI virtual agent manages chats, solves problems, and works alongside your team with real-time agent assist that boosts the support team’s speed and accuracy.

Need to grow? Lola grows with you - cutting costs, saving time, and making every engagement count.


AI-powered Agent Assistance

Conversational AI built to generate leads

Lola isn’t just a support tool; she’s an AI agent for lead generation that turns conversations into qualified leads.

She identifies intent, validates leads, and syncs with your CRM in real-time, helping your teams launch faster, sharper campaigns.

As a conversational AI agent platform, Lola works non-stop to find buying signals, qualify leads, and surface the right opportunities, without spamming or guessing.

With Lola, every chat is a chance to convert.

Superior Lead Generation

Have questions?

How does the bot work?
A conversational bot works by understanding user input, determining their intent, and generating responses using predefined rules or machine learning algorithms to simulate human-like conversation.
Can the bot be trained to understand industry-specific terminology?
Absolutely, the bot can be trained to understand industry-specific terminology by providing it with relevant training data and fine-tuning its language processing algorithms accordingly.
How does the bot handle multi-turn conversations?
The bot handles multi-turn conversations by maintaining context from previous interactions and guiding the conversation flow accordingly.
Can the bot recognize and respond to different accents or dialects?
Yes, the bot can recognize and respond to various accents and dialects by leveraging advanced natural language processing (NLP) and natural language understanding (NLU) algorithms that are trained on diverse linguistic patterns.
Does the bot offer live chat integration with human agents?
Yes, the bot seamlessly integrates live chat functionality with human agents, enabling smooth transitions between automated and human-assisted support when necessary.
Can the bot provide real-time recommendations or upsell opportunities based on user interactions?
Yes, the bot excels at providing real-time recommendations and upsell opportunities based on user interactions. It leverages user data and behavior patterns to offer personalized suggestions, enhancing the overall user experience and driving potential sales.
Does the bot handle complex queries that require accessing multiple data sources or systems?
Yes, the bot is equipped to handle complex queries that necessitate accessing multiple data sources or systems. It effectively consolidates information from various sources to provide comprehensive and accurate responses to users.
How long does it take to setup Lola?
Lola setup is handled by the experienced technical team at Worktual. Our dedicated professionals ensure a seamless and efficient setup process, taking care of all the technical aspects and configuration steps on your behalf. With their expertise, you can rest assured that Lola will be up and running smoothly, tailored to meet your specific business needs and objectives.

Have more questions? Please contact us at support@worktual.com - we're here to help.

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