AI solutions for your industry

You spoke, we listened

Our technology was developed to help businesses across a multitude of industries. We rolled up our sleeves and looked to create products that help you be more efficient, more collaborative and more helpful to your customers.

Ecommerce

For ecommerce businesses, Worktual transforms customer interactions into conversion opportunities. Our integrated live chat, contact center empower your customer service agents to provide real-time assistance during the buyer's journey. From addressing cart abandonment issues to resolving product queries, Worktual helps you boost customer trust, reduce bounce rates, and drive more sales, ultimately increasing your online revenue.

Hospitality

In the fast-paced hospitality industry, Worktual is your partner in delivering impeccable guest experiences. Our live chat, contact center ensure seamless communication between guests and staff, facilitating quick reservations, addressing inquiries, and even providing personalised recommendations. With Worktual, you can enhance guest satisfaction, streamline front-desk operations, and create lasting impressions that lead to positive reviews and repeat business.

Healthcare

Worktual brings advanced support solutions to the healthcare sector, optimising patient interactions and care delivery. Our live chat enables patients to schedule appointments while our contact center efficiently handles appointment reminders and prescription inquiries ensure seamless collaboration among healthcare professionals for timely patient care coordination. Worktual enhances patient satisfaction, minimises administrative burdens, and contributes to improved healthcare outcomes.

Legal

Legal firms benefit from Worktual support suite by streamlining client interactions and case management. With our live chat, clients can easily connect with attorneys for initial consultations or queries. Contact center features manage appointment scheduling and document requests enable secure remote consultations and effective collaboration among legal teams. Worktual boosts client engagement, optimises workflows, and helps law firms deliver responsive and effective legal services.

Accounting

Worktual revolutionises client interactions in the accounting industry. Our live chat facilitates easy document sharing and clarifications, ensuring smooth communication between clients and accountants. The contact center efficiently handles appointment bookings and inquiry resolution secure data exchange and collaboration on financial matters. With Worktual, accounting firms elevate customer service, streamline processes, and enhance client trust.

Fintech

Worktual empowers fintech companies to offer exceptional customer experiences. Our live chat facilitates instant support for users navigating complex financial services or seeking assistance with transactions. The contact center ensures efficient dispute resolution and account management secure video consultations for personalised financial advice. With Worktual, fintech firms enhance user satisfaction, build trust in their digital platforms, and drive user adoption.

Education

Education institutions leverage Worktual to enhance student engagement and support systems. Our live chat assists students in course selection and registration. The contact center handles inquiries about admissions and financial aid seamless communication among faculty and staff, enhancing collaboration for remote learning scenarios. Worktual optimises student experiences, streamlines administrative processes, and fosters a strong educational community between clients and accountants. The contact center efficiently handles appointment bookings and inquiry resolution With Worktual, accounting firms elevate customer service, streamline processes, and enhance client trust.

Real Estate

In the competitive real estate market, Worktual transforms client interactions. Our live chat aids potential buyers in property inquiries and virtual tours. The contact center manages appointment bookings and assists sellers with property listings real-time collaboration among agents, buyers, and sellers. Worktual enhances customer engagement, accelerates property transactions, and reinforces the reputation of real estate professionals.

Telecom

Worktual revolutionises customer support in the telecom industry. Our live chat addresses service inquiries, plan upgrades, and technical issues in real-time. The contact center handles billing inquiries and service activations seamless communication among telecom teams for efficient problem-solving. Worktual elevates customer satisfaction, reduces churn rates, and positions telecom providers as reliable partners for connectivity solutions.

HR

Worktual empowers HR departments with innovative support solutions. Our live chat streamlines employee inquiries about benefits, policies, and onboarding processes. The contact center manages job application queries and employee assistance programs facilitate virtual meetings for remote team members and training sessions. Worktual enhances employee satisfaction, optimises HR processes, and contributes to a more engaged and informed workforce.