Worktual is an AI-native platform, built from the ground up for customer service, sales, and marketing. Start with a ready-made product, or have us build one around your stack.
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Brief us to build a tailored system around your stack, processes, and ambitions.
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Advanced Unified Intelligence.
Bespoke solutions.
Most enterprise AI is added on top. Ours was built in. Start with a ready-made solution today, or co-create a custom one with us.
Either way, AI is built into the platform, not added on top.
Cognitive Data Platform
A central unified intelligence AI-native hub that powers all Worktual solutions, organizing and unifying customer data from all sources to deliver complete visibility of what happened and why, enabling accurate anticipation of what comes next for better decision-making. Creates comprehensive profiles that personalize experiences, enhance targeting, and align marketing, sales, and support teams.
- A centralized platform for all customer data
- Integrate every channel seamlessly
- Evaluate and optimize data instantly
- Straightforward activation
AI-Native
CRM
Bring sales, marketing, finance, projects, and products into one intelligent platform. Worktual's AI-native CRM captures, qualifies, and converts leads automatically – delivering complete pipeline intelligence without effort.
- AI Agents across every function
- From first lead to deal, fully automated
- Real-time decisions – no manual effort
- One system, no disconnected tools
Lola –
Advanced Chatbot
Lola understands subtle cues like intent, tone, and complexity plus drives lead generation. She enables businesses to manage thousands of chats efficiently, delivering consistent, 24/7 support.
- Cutting-edge conversational AI
- Deeper customer insights
- Fully automated support from start to finish
- Fast launch–rapid learning
AI Contact
Centre
Unify every channel into a single intelligent platform. Featuring built-in automation and agent support tools, our contact centre solution helps your team respond quickly and smoothly.
- All channels, one dashboard
- Intelligent agent assistance
- Designed for scalability
- Live insights and Automated replies
Ticketing
System
Utilise real-time dashboards to monitor agent workloads, keep an eye on SLA deadlines, detect delays early, and guarantee every support ticket gets addressed promptly.
- Keep track of every request
- Simple assignment process
- Resolve issues more quickly
- Direct tickets to the proper agent
Customer Value
Management
Use real-time insights to track, segment, and grow customer value. Boost customer retention and revenue with smarter customer segmentation and personalised customer journey.
- Spot early signs of churn
- Identify big spenders
- Maximize customer retention
- Drive growth with data-driven insights
Campaign
Management
Easily create, schedule, and oversee campaigns across multiple channels. Reach your audience precisely using tools designed for consistency, timing, and easily generated campaigns.
- All channels, one dashboard
- Intelligent agent assistance
- Designed for scalability
- Live insights and Automated replies
AI Conversational
Voicebot
Engage customers with natural, human-like AI voice conversations that automate calls, resolve enquiries, generate leads, and deliver 24/7 customer support.
- Answer customer calls anytime, 24/7
- Engage customers in multiple languages
- Manage enquiries, reminders, and follow-ups
- Connect customers to the right agent when needed
Web tracking
Track visitor behaviour, understand customer journeys, and uncover opportunities to improve conversions.
- Real-Time Visitor Tracking
- Customer Journey Insights
- Behaviour & Engagement Analytics
- Conversion & Event Tracking
Campaign
Management
Easily create, schedule, and oversee campaigns across multiple channels. Reach your audience precisely using tools designed for consistency, timing, and easily generated campaigns.
- All channels, one dashboard
- Intelligent agent assistance
- Designed for scalability
- Live insights and Automated replies
AI Conversational
Voicebot
Engage customers with natural, human-like AI voice conversations that automate calls, resolve enquiries, generate leads, and deliver 24/7 customer support.
- Answer customer calls anytime, 24/7
- Engage customers in multiple languages
- Manage enquiries, reminders, and follow-ups
- Connect customers to the right agent when needed
Web tracking
Track visitor behaviour, understand customer journeys, and uncover opportunities to improve conversions.
- Real-Time Visitor Tracking
- Customer Journey Insights
- Behaviour & Engagement Analytics
- Conversion & Event Tracking
AI-Native
CRM
Bring sales, marketing, finance, projects, and products into one intelligent platform. Worktual's AI-native CRM captures, qualifies, and converts leads automatically – delivering complete pipeline intelligence without effort.
- AI Agents across every function
- From first lead to deal, fully automated
- Real-time decisions – no manual effort
- One system, no disconnected tools
Lola –
Advanced Chatbot
Lola understands subtle cues like intent, tone, and complexity plus drives lead generation. She enables businesses to manage thousands of chats efficiently, delivering consistent, 24/7 support.
- Cutting-edge conversational AI
- Deeper customer insights
- Fully automated support from start to finish
- Fast launch–rapid learning
AI Contact
Centre
Unify every channel into a single intelligent platform. Featuring built-in automation and agent support tools, our contact centre solution helps your team respond quickly and smoothly.
- All channels, one dashboard
- Intelligent agent assistance
- Designed for scalability
- Live insights and Automated replies
Ticketing
System
Utilise real-time dashboards to monitor agent workloads, keep an eye on SLA deadlines, detect delays early, and guarantee every support ticket gets addressed promptly.
- Keep track of every request
- Simple assignment process
- Resolve issues more quickly
- Direct tickets to the proper agent
Customer Value
Management
Use real-time insights to track, segment, and grow customer value. Boost customer retention and revenue with smarter customer segmentation and personalised customer journey.
- Spot early signs of churn
- Identify big spenders
- Maximize customer retention
- Drive growth with data-driven insights
Campaign
Management
Easily create, schedule, and oversee campaigns across multiple channels. Reach your audience precisely using tools designed for consistency, timing, and easily generated campaigns.
- All channels, one dashboard
- Intelligent agent assistance
- Designed for scalability
- Live insights and Automated replies
AI Conversational
Voicebot
Engage customers with natural, human-like AI voice conversations that automate calls, resolve enquiries, generate leads, and deliver 24/7 customer support.
- Answer customer calls anytime, 24/7
- Engage customers in multiple languages
- Manage enquiries, reminders, and follow-ups
- Connect customers to the right agent when needed
Web tracking
Track visitor behaviour, understand customer journeys, and uncover opportunities to improve conversions.
- Real-Time Visitor Tracking
- Customer Journey Insights
- Behaviour & Engagement Analytics
- Conversion & Event Tracking
AI-Native
CRM
Bring sales, marketing, finance, projects, and products into one intelligent platform. Worktual's AI-native CRM captures, qualifies, and converts leads automatically – delivering complete pipeline intelligence without effort.
- AI Agents across every function
- From first lead to deal, fully automated
- Real-time decisions – no manual effort
- One system, no disconnected tools
Lola –
Advanced Chatbot
Lola understands subtle cues like intent, tone, and complexity plus drives lead generation. She enables businesses to manage thousands of chats efficiently, delivering consistent, 24/7 support.
- Cutting-edge conversational AI
- Deeper customer insights
- Fully automated support from start to finish
- Fast launch–rapid learning
AI Contact
Centre
Unify every channel into a single intelligent platform. Featuring built-in automation and agent support tools, our contact centre solution helps your team respond quickly and smoothly.
- All channels, one dashboard
- Intelligent agent assistance
- Designed for scalability
- Live insights and Automated replies
Bespoke AI for Industries
Our Advanced AI Solutions are built to tackle real business challenges whether it’s streamlining customer support, improving decision-making, or driving smarter workflows.
Data Retention & Deletion Disclaimer
We take reasonable measures to safeguard your data in accordance with the UK GDPR and applicable data protection regulations.
We store your data for up to one week within the included storage limit. Should your data volume exceed this limit, continued storage of the additional data will require upgrading to a paid storage plan before the end of the contract period. In the absence of such an upgrade, older data will be deleted.
Chat to us today
Whether you’re scaling a startup/SMB or evolving an enterprise, we’ll help you build bespoke Advanced AI Solutions that keep you ahead, not just today, but tomorrow.
