The business challenge
Preparing quotations means collecting requirements, checking catalogs and pricing, validating discounts, and confirming tax across several systems. As volumes grow, manual work causes delays, pricing inconsistencies, and repeated revisions. Non-standard discounts and tax exceptions need extra validation and approval, which slows the process further. Sales teams need a consistent way to prepare accurate quotations and manage commercial approvals.
The Worktual solution
The Quoting Agent converts approved opportunity requirements into structured quote line items, using the catalog and pricing information your organization authorizes. It validates pricing, packages, and eligibility rules, and identifies non-standard discounts, tax requirements, and pricing exceptions.
It then prepares a structured quotation draft for authorized approval and issuance. This reduces manual effort and improves consistency, while commercial control stays with your team.
Example business scenario
A SaaS company receives a quotation request for a subscription package covering multiple user seats, including a non-standard discount. The Quoting Agent analyzes the approved opportunity, prepares the quote line items, and validates subscription pricing against the catalog and eligibility rules. It flags the requested discount for commercial review and prepares a structured quotation draft. The authorized sales manager reviews the pricing, approves the exception, and authorizes the quotation for issuance. The quote is ready without manual line-item entry or separate discount checks.
Adaptable across industries
The quotation workflow can be configured for different sectors.
- SaaS & technology: Use the agent to prepare subscription quotes based on seats, editions, usage packages, and durations.
- Telecom & utilities: Use the agent to prepare quotes for connectivity plans, bundled packages, and business service requirements.
- Manufacturing & distribution: Use the agent to prepare quotes for quantities, custom orders, and volume-based pricing.
- Retail & e-commerce: Use the agent to prepare business-to-business quotes for bulk orders and product combinations.
- Banking & financial services: Use the agent to prepare service quotations and proposals, subject to your pricing, tax, and approval controls.
Security, oversight and accuracy
The Quoting Agent uses only the opportunity, customer, catalog, and pricing information your organization authorizes, and follows your business rules and policies. Access to customer records and commercial data follows your permissions and data governance requirements. Non-standard discounts, tax exceptions, pricing adjustments, and special commercial terms stay subject to human review, and tax exceptions are reviewed by authorized finance or commercial personnel. Final approval and issuance follow your authorized workflow.