Worktual is an AI-native platform, built from the ground up for customer service, sales, and marketing. Start with a ready-made product, or have us build one around your stack.
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Deploy a ready-to-use solution and unlock immediate ROI.
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Partner with us to build a customized system tailored to your technology stack, processes, and business objectives.
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Advanced Unified Intelligence.
Bespoke solutions.
Most enterprise AI is added on top. Ours was built in. Start with a ready-made solution today, or co-create a custom one with us.
Either way, AI is built into the platform, not added on top.
Cognitive Data Platform
A central unified intelligence AI-native hub that powers all Worktual solutions, organizing and unifying customer data from all sources to deliver complete visibility of what happened and why, enabling accurate anticipation of what comes next for better decision-making. Creates comprehensive profiles that personalize experiences, enhance targeting, and align marketing, sales, and support teams.
- A centralized platform for all customer data
- Integrate every channel seamlessly
- Evaluate and optimize data instantly
- Straightforward activation
AI-Native
CRM
Centralize your entire revenue operation across sales, marketing, finance, projects, and product in one intelligent platform. Worktual's AI-native CRM runs autonomously – qualifying leads, managing pipelines, and closing gaps between teams automatically.
- Autonomous lead capture, qualification
- End-to-end pipeline management
- No manual updates, records stay current
- All processes fully automated
Lola —
Advanced AI Chatbot
Lola understands customer intent, tone, and context while helping businesses capture valuable leads. She enables organizations to handle thousands of conversations efficiently, delivering reliable 24/7 customer support.
- Advanced conversational AI for natural interactions
- Deeper insights into customer behaviour and needs
- Fully automated support from enquiry to resolution
- Quick deployment with continuous learning
AI-Powered
Contact Center
Bring every customer channel together on a single intelligent platform. With built-in automation and agent support tools, our contact center solution enables teams to respond faster and deliver seamless service experiences.
- All communication channels unified in one dashboard
- AI-powered assistance to support agents in real time
- Built for scalability as your business grows
- Live insights with automated response capabilities
Ticketing
System
Monitor support operations through real-time dashboards that track agent workloads, manage SLA timelines, identify potential delays, and ensure every customer request is handled efficiently.
- Track and manage every support request
- Simple and efficient ticket assignment
- Faster issue resolution
- Smart routing to the most suitable agent
Customer Value
Management
Leverage real-time insights to monitor, segment, and grow customer value. Strengthen retention and increase revenue through smarter segmentation and personalized customer journeys.
- Detect early signs of customer churn
- Identify and prioritize high-value customers
- Improve retention with targeted engagement
- Drive growth through data-driven insights
Campaign
Management
Create, schedule, and manage campaigns seamlessly across multiple channels. Reach the right audience with tools designed for consistency, precise timing, and efficient campaign execution.
- Manage all channels from a single dashboard
- AI-powered campaign automation
- Built to scale with your marketing needs
- Real-time insights with automated engagement
AI Conversational
Voicebot
Engage customers with natural, human-like AI voice conversations that automate calls, resolve enquiries, generate leads, and deliver 24/7 customer support.
- Answer customer calls anytime, 24/7
- Engage customers in multiple languages
- Manage enquiries, reminders, and follow-ups
- Connect customers to the right agent when needed
Web tracking
Track visitor behaviour, understand customer journeys, and uncover opportunities to improve conversions.
- Real-Time Visitor Tracking
- Customer Journey Insights
- Behaviour & Engagement Analytics
- Conversion & Event Tracking
Campaign
Management
Create, schedule, and manage campaigns seamlessly across multiple channels. Reach the right audience with tools designed for consistency, precise timing, and efficient campaign execution.
- Manage all channels from a single dashboard
- AI-powered campaign automation
- Built to scale with your marketing needs
- Real-time insights with automated engagement
AI Conversational
Voicebot
Engage customers with natural, human-like AI voice conversations that automate calls, resolve enquiries, generate leads, and deliver 24/7 customer support.
- Answer customer calls anytime, 24/7
- Engage customers in multiple languages
- Manage enquiries, reminders, and follow-ups
- Connect customers to the right agent when needed
Web tracking
Track visitor behaviour, understand customer journeys, and uncover opportunities to improve conversions.
- Real-Time Visitor Tracking
- Customer Journey Insights
- Behaviour & Engagement Analytics
- Conversion & Event Tracking
AI-Native
CRM
Centralize your entire revenue operation across sales, marketing, finance, projects, and product in one intelligent platform. Worktual's AI-native CRM runs autonomously – qualifying leads, managing pipelines, and closing gaps between teams automatically.
- Autonomous lead capture, qualification
- End-to-end pipeline management
- No manual updates, records stay current
- All processes fully automated
Lola —
Advanced AI Chatbot
Lola understands customer intent, tone, and context while helping businesses capture valuable leads. She enables organizations to handle thousands of conversations efficiently, delivering reliable 24/7 customer support.
- Advanced conversational AI for natural interactions
- Deeper insights into customer behaviour and needs
- Fully automated support from enquiry to resolution
- Quick deployment with continuous learning
AI-Powered
Contact Center
Bring every customer channel together on a single intelligent platform. With built-in automation and agent support tools, our contact center solution enables teams to respond faster and deliver seamless service experiences.
- All communication channels unified in one dashboard
- AI-powered assistance to support agents in real time
- Built for scalability as your business grows
- Live insights with automated response capabilities
Ticketing
System
Monitor support operations through real-time dashboards that track agent workloads, manage SLA timelines, identify potential delays, and ensure every customer request is handled efficiently.
- Track and manage every support request
- Simple and efficient ticket assignment
- Faster issue resolution
- Smart routing to the most suitable agent
Customer Value
Management
Leverage real-time insights to monitor, segment, and grow customer value. Strengthen retention and increase revenue through smarter segmentation and personalized customer journeys.
- Detect early signs of customer churn
- Identify and prioritize high-value customers
- Improve retention with targeted engagement
- Drive growth through data-driven insights
Campaign
Management
Create, schedule, and manage campaigns seamlessly across multiple channels. Reach the right audience with tools designed for consistency, precise timing, and efficient campaign execution.
- Manage all channels from a single dashboard
- AI-powered campaign automation
- Built to scale with your marketing needs
- Real-time insights with automated engagement
AI Conversational
Voicebot
Engage customers with natural, human-like AI voice conversations that automate calls, resolve enquiries, generate leads, and deliver 24/7 customer support.
- Answer customer calls anytime, 24/7
- Engage customers in multiple languages
- Manage enquiries, reminders, and follow-ups
- Connect customers to the right agent when needed
Web tracking
Track visitor behaviour, understand customer journeys, and uncover opportunities to improve conversions.
- Real-Time Visitor Tracking
- Customer Journey Insights
- Behaviour & Engagement Analytics
- Conversion & Event Tracking
AI-Native
CRM
Centralize your entire revenue operation across sales, marketing, finance, projects, and product in one intelligent platform. Worktual's AI-native CRM runs autonomously – qualifying leads, managing pipelines, and closing gaps between teams automatically.
- Autonomous lead capture, qualification
- End-to-end pipeline management
- No manual updates, records stay current
- All processes fully automated
Lola —
Advanced AI Chatbot
Lola understands customer intent, tone, and context while helping businesses capture valuable leads. She enables organizations to handle thousands of conversations efficiently, delivering reliable 24/7 customer support.
- Advanced conversational AI for natural interactions
- Deeper insights into customer behaviour and needs
- Fully automated support from enquiry to resolution
- Quick deployment with continuous learning
AI-Powered
Contact Center
Bring every customer channel together on a single intelligent platform. With built-in automation and agent support tools, our contact center solution enables teams to respond faster and deliver seamless service experiences.
- All communication channels unified in one dashboard
- AI-powered assistance to support agents in real time
- Built for scalability as your business grows
- Live insights with automated response capabilities
Bespoke AI for Industries
Our Advanced AI Solutions are built to tackle real business challenges whether it’s streamlining customer support, improving decision-making, or driving smarter workflows.
Data Retention & Deletion Disclaimer
We take reasonable measures to safeguard your data in accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), as amended.
We store your data for up to one week within the included storage limit. Should your data volume exceed this limit, continued storage of the additional data will require upgrading to a paid storage plan before the end of the contract period. In the absence of such an upgrade, older data will be deleted.
Connect with us today
From ambitious startups to established enterprises, we design tailored AI solutions that help organizations stay competitive today and prepared for tomorrow.
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